Accessibility Statement
North Lanarkshire Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to content published on the hscnl.org.uk domain.
It does not apply to other NHS Lanarkshire websites.
AbilityNet has advice on making your device easier to use if you have a disability.
Visit the BBC’s accessibility pages for guidance on making the web easier to use.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and/or the exemptions listed below.
Non-accessible content
- Most older PDF documents aren’t fully accessible to screen reader software. Where this is the case, we have indicated that an accessible version is available on request.
- Some newer PDFs or Word documents (published after 23 September 2018) do not meet accessibility standards as defined by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This includes statutory notices. Where this is the case, we have indicated that an accessible version is available on request.
- Live video streams don’t have captions
- The colour contrast of the text contained in the embedded web content from the NHS ‘Care Opinion’. website is too low.
Live Video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 30 June 2025.
The statement was last reviewed on 2 July 2025.
How we tested this website
This website was last tested on 2 July 2025.
Self assessment of the website’s compliance was performed by North Lanarkshire Council staff. We use a variety of automated testing tools including the Lighthouse, Silktide and Axe DevTools automated testing platforms, in combination with our own manual testing.
Feedback and contact information
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email corporatecommunications@northlan.gov.uk. We’ll consider your request and get back to you within ten days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, email corporatecommunications@northlan.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equalitey Advisory and Support Service (EASS).
Use the following link to open the Equality Advisory and Support Service website